旅遊英語實習報告

隨着旅遊業的快速發展，激烈的人才競爭對畢業實習提出了新的要求，一方面要求學生通過畢業前有針對性的實習爲勝任今後工作打下基礎;另一方面要求學生通過實習瞭解社會，瞭解企業，培養主動適應旅遊行業各種工作崗位需要的素質和能力。

實習時間：2011年---2012年第一學期第14周(11月21日----11月25日)

實習內容：景點導遊，酒店服務

實習的基本要求和基本任務：

1、 遵守實習規章制度，

2、要求在導老師的指導下進行 。

3、 實習過程中應做到“三勤”：即手勤、嘴勤、腿勤，

4、 不懂就問， 虛心向實習指導教師學習，努力提高自己的業務水平，爲在短時間內上崗打下基礎，培養良好的工作作風，

5、 通過實踐活動，培養學生獨立思考、虛心好學、認真踏實、吃苦耐勞、刻苦鑽研、團結友愛、協作互助的良好工作作風。

6、 講解語言流暢,達意,富有表現力。

7、 撰寫實習日誌。

8、 實習結束後。撰寫實習報告，包括題目，實習單位介紹，實習內容、過程以及實習心得、體會等。

實習目的：

(1) 實習學生通過直接參加旅遊相關企事業單位實際業務的定崗工作，

(2) 初步獲得旅遊專業操作技能和實際工作經驗，

(3) 鞏固在校所學理論知識，

(4) 培養獨立工作的能力;

(5) 實習學生通過參加與未來就業有關的社會實踐活動，

(6) 鍛鍊社會交往能力，

(7) 獲得實際旅遊業務知識和管理知識，

(8) 培養學生綜合運用知識的能力，

(9) 進一步提高學生的綜合素質;

(10) 根據實習學生本人的愛好，

(11) 選擇適當的實習場所，

(12) 找到併發揮自己的特長;

(13) 爲撰寫畢業論文進行必要的調查研究並蒐集所需資料。

實習 麥積山景區導遊 (6學時)

實習目的：

1.熟悉怎樣利用導遊腔，怎麼樣突出導遊腔以及如何轉變語言的節奏和聲調吸引遊客的注意。

2.掌握熟悉麥積山景區的講解要點。

3.掌握如何把握遊客的`消費心理和如何能夠“因勢利導”進行推銷旅遊產品。

4.掌握意外事故處理的程序

實習材料與工具:

1.導遊帶團程序模擬範例

2.導遊推銷模擬範例

3.意外事故狀況的模擬範例

4.麥積山現場講解模擬範例

實習內容:

1.導遊語言的訓練

2.導遊向遊客推銷旅遊產品的訓練

3.導遊處理意外事故的訓練

4.麥積山景區講解的訓練

實習步驟:

1.教師介紹麥積山景區的佈局和瀏覽路線,提出講解要求和注意事項,引導學生觀察和思考

2.學生按照旅遊線路的先後順序進行講解,訓練.掌握景點講解的重點內容和表達技巧.

3.教師介紹推銷旅遊產品時和處理意外事故的注意事項

4.學生分組進行訓練

5.採用學生點評和教師指導相結合的方式,針對學生講解時出現的問題及時加以糾正和進行評述.

作業與任務:

寫一篇麥積山景區導遊詞,以及實習總結

麥積山導遊詞

Maiji Mountain Grottoes

Dear my friends:

Welcome to Tianshui!

The climate of Tianshui is suitable for the survival of mankind. That makes it become a cradle of the Chinese nation. As we know, Fuxi and Nuwa who are the Chinese ancestors lived here. They created the early period of Chinese culture. For the suitable climate, there are many wonderful attractions. This time we will go to Maiji Mountain, and visit Maiji Mountain Grottoes.

Maiji Mountain is located 50 km far from Tianshui just to the south of Maiji Village. It is only 142 meters above the ground, but the altitude of about 2,000 meters above the sea level. It is a single and distinct peak of the xiaolong Mountain of Western Qinling Range. Since it looks like a huge wheat straw pile from afar, it is called Maiji Mountain (the Wheat Straw pile Mountain). The flouring various plants with clouds wrapping them in a blanket of mist create one of nature’s most majestic sights. In the late of the Western Hang Dynasty, it became the palace of Kui Xiao (傀魈) who is a famous general of Tianshui. The Maiji Mountain Scenic Area was listed as a famous resort under the state protection by the State Council in 1982. And Maiji Mountain Grottoes are the most important area of it, which rank the second in the four well-known grottoes in Gansu province. (The four well-known grottoes are Mogao Grottoes, Maiji Mountain Grottoes, Bingling Temple Grottoes and Mati Temple Grottoes.)

The grottoes of Maiji Mountain are caved in the cliffs, which are in rows 20 to 30 meters or 70 to 80 meters above the foot of mountain. That makes them look like a huge honeycomb in the distance. The wide of those grottoes which are linked by some dangerous ways is from 3 meters to about 1 meter.

Maiji Mountain Grottoes were first dug in the Qin Dynasty of the Sixteen States period (about 384 to 417 AD). And the grottoes were cut and repaired in the successive dynasties of the Northern Wei Dynasty, the Western Wei Dynasty, the Northern Zhou Dynasty, the Sui Dynasty, the Tang Dynasty, the Five Dynasties, the Song Dynasty, the Yuan Dynasty, the Ming Dynasty and the Qing Dynasty. An earthquake which occurred in Tianshui during the Tang Dynasty (734 AD) resulted in collapse of the cliff, and the grottoes were subsequently divided into tow sections: the Eastern and the Western with 54 and 140 grottoes respectively, which were called the Eastern

pavilion and the Western pavilion during the Five Dynasties.

In the Eastern, there is the Thousands of Buddhism Corridor, the Throwing Flowers Building, the Upper Seven-Buddhism pavilion, and the Middle Seven-Buddhism pavilion, and so on. In the Western, there are 3 grottoes which are the most famous. In them, the biggest is the Thousands of Buddhism pavilion, the second is the Heavenly Cave, and the smallest is the Cave NO.127, which were all cut in 6 AD.

There is a legend associated with the Throwing Flowers Building. It is said that Sakyamuni appeared here to preach. During the first time, there were tens of thousands of disciples in the valley which was under the Throwing Flowers Building. In order to know whether all of them understand the Buddhist thoughts and tenets, the 28 flying aspara threw different kinds of petals to them. If the disciples understood, the petals would not fall, but fall; if not, the petals would fall. It was surprised that all of the petals rose. Now you can throw some pieces of paper, you will find the pieces rise. Do you know why ? Because there is an air current which can make some light things rise.

Though Maiji Mountain Grottoes are suffered many earthquakes and fires, now there are 194 grottoes, more than 7,200 statues and over 1,300 square meters murals. As the stone of Maiji Mountain is unfit for caving, most statues are clay sculptures, but they are quite exquisite. The sculptures are mainly images of Buddha and his disciples, Bodhisattvas, the Heavenly Kings and Vajras. It is surprised that the sculptures have been preserved well, even though the climate is wet in Maiji Mountain.

Like the earliest sculpture of Mogao Grottoes, the grottoes of Maiji Mountain were obviously influenced by the Indian style in 30 caves during the Northern Wei Dynasty, the Western Wei Dynasty and the Northern Zhou Dynasty. By the time of the Song Dynasty, the style was changed greatly due to mixing the Indian culture and the Central Chinese culture. The sculptures wear diverse countenance looking vivid. And the dress of them is soft and

natural. In the late period, the style was continuously improved on the basis of the Chinese current culture. So the sculptures are more vivid than before and full of the interest of worldly life. However, since the Northern Wei Dynasty, almost the sculptures bowed their heads, as if they were looking this world. They are the gods, but they look like the human beings.

The grottoes of Maiji Mountain are of high values for the study on politic, economy and culture in ancient China, even though they are the Buddhist arts. The grottoes embody the Chinese national tradition and consciousness, and also have the characteristic of making the form show the spirit. Especially the sculptures of the Sui and Tang Dynasty are full and rounded, and in the Song Dynasty, they are thin, delicate and pretty. Maiji Mountain Grottoes reflect the evolution of the clay sculptures art in China. They are referred to as “the treasure houses of oriental sculpture